Top reservation management software to check out
Reservation management software can be incredibly beneficial for your business. These go a long way toward increasing revenue and clients in the long run. They let you manage bookings from a centralized digital platform. A good reservation management software will provide you with many benefits and modern features, such as seamless bookings online anytime and from anywhere, automated refunds and payments online, allowing customers to cancel or reschedule, and sending automated SMS or emails to the customers.
But what is the best reservation management software? Read below to find out. You can compare their features, prices, and specifications to make an informed decision.
OpenTable
OpenTable is a versatile reservation management software that caters to different businesses, such as hotels, bars, pubs, grocery shops, and restaurants. It enables diners to book and find tables for various occasions. This tool guarantees exposure for your restaurant by employing marketing solutions such as social media marketing and display ads. It also presents a Customer Relationship Management System for benefits like seamless communication and targeted campaigns. OpenTable offers features like table and reservation management, customer insights and feedback access, and customer profiles for a tailored experience.
Moreover, the integration with content management, email marketing, POS, delivery, and booking partners streamlines the operations. But the platform’s pricing model, wherein they charge $1 per seated customer, can be a little pricey. Further, it focuses more on marketing tools than the booking system. The prices range between $29 and $449 monthly, with several added fees.
Yelp Guest Manager
Yelp allows doctors, restaurants, salons, and others to integrate reservation solutions into their Yelp business listings, allowing guest communication via text messages and advertisers to employ Yelp’s vast user base. Their Guest Manager feature has several benefits, like the ability to manage seating and iPads for customers to check reservations. But compared to its rivals, it lacks competitive marketing support and advanced insights. Moreover, the restaurants should compete with other businesses listed on Yelp for customer retention. Their Basic plan starts at approximately $99 per month, and the Guest Manager Plus plan costs around $299 monthly. Larger businesses can get enterprise solutions with custom pricing. Overall, Yelp is an intuitive reservation management software.
Cloudbeds
It is a well-known reservation management software company that has existed since 2012. Established by Adam Harris and Richard Castle, Cloudbeds is functional in more than 157 countries. It claims to amplify your bookings by at least twenty percent. They received the Hotel Tech Awards in 2021. The tool integrates with several payment processors for seamless transactions, including PayU, PayPal, and Stripe. It allows instant online payments, seamless installation on hotel sites, comparison of room rates from several agents, and promotional rate plans. They charge zero commission on bookings and support multiple currencies and languages. The software’s user-friendliness, modern interface, and affordability are likable. You can get their prices from their support team. They provide 24/7 support in over 30 languages.
Eat App
It provides an all-in-one solution for occupancy planning, analytics, and table booking and lets you access guest data, marketing content, and reservations from any device. Eat App offers a 14-day free trial, instant messaging customer support, and a Google partnership. The user-friendly interface comprises a reservation list, floor plan, timeline options, and grid view. It integrates with Meta, Google, Tripadvisor, and Instagram for better visibility. The pricing plans go from Free to Enterprise, with many add-ons available. Top features include customizable reports, waitlist management, automated guest confirmation, and time-slot-based discounts. Further, you can add attributes like pre-payment options, phone integration, and POS integration to any chosen plan.